Seal guarantee & refunds
SIRR's refund policy: any code that's still sealed gets a full refund.
1The golden rule
While the seal is intact, the money is yours. Request a refund within 14 days from your order page or by email.
2After scratching
If the code doesn't work, send a screenshot of the error; we check with the supplier within hours and replace it if the fault isn't yours.
3How refunds are paid
Back to the original payment method in 3–7 business days, or instantly as store credit if you prefer.
Last updated: November 2026